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What is Human in the loop?

Human in the loop is designing an automated or AI system so that a person reviews or approves certain outputs before they take effect.

Not every step needs it. A classification that files an email can run unattended. A refund, a contract clause or a message to a customer should wait for a person until the system has earned trust through measured accuracy.

The approval point is a design decision, not a fallback. It is what lets a business adopt AI on real work without handing it the authority to do damage.

The approval queue is also where the training data for improving the system comes from: every correction a person makes is a labelled example.